Website Privacy Policy

Gwynn Logistics LLC ("Gwynn Logistics," "we," "us," or "our") respects the privacy of individuals who visit our website, request a quote or shipment review, contact us, or otherwise interact with us in connection with our transportation and logistics services. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information.

Gwynn Logistics operates as an independently owned Landstar agency. Landstar entities, carriers, technology providers, and other third parties may maintain their own privacy notices for systems or services they operate.

1. Scope

This policy applies to personal information collected through www.gwynnlogistics.com and other Gwynn Logistics webpages that link to it, including information submitted through quote, shipment-review, contact, and similar forms. It also applies to related telephone, email, and business communications where this policy is referenced.

This policy does not govern the privacy practices of third-party websites, platforms, or services linked from our website. It also does not replace any separate notice or contractual provision that applies to employees, job applicants, contractors, customers, vendors, or other business relationships.

2. Personal Information We Collect

Information you provide

We may collect your name, company, business title, email address, telephone number, mailing address, and the content of your communications. When you request a quote, shipment review, or transportation support, we may also collect origin and destination information, pickup dates, equipment needs, commodity and weight information, service requirements, reference numbers, and other details needed to evaluate or perform the requested service.

If you provide personal information about another person, you should have authority to do so and should provide that person with any notice required by law.

Information collected automatically

When you use the website, we and our service providers may automatically collect information such as your IP address, browser type, device and operating-system information, pages viewed, referring and exit pages, date and time of visits, cookie or similar identifiers, and security or server-log information.

Information from other sources

We may receive information from customers, shippers, consignees, carriers, referrals, business partners, Landstar-affiliated systems, public sources, and service providers when that information is relevant to a business inquiry, shipment, relationship, or legal obligation.

Sensitive information

Our public website forms are not intended to collect Social Security numbers, government identification numbers, payment-card details, financial-account credentials, health information, or other unnecessary sensitive personal information. Please do not submit such information through a public website form. If origin, destination, or other service details constitute sensitive personal information under applicable law, we use them only as reasonably necessary to evaluate or provide the requested service, maintain security, comply with law, or for another permitted purpose.

3. How We Use Personal Information

We may use personal information to:

• Respond to inquiries and provide quotes, shipment reviews, and customer support.
• Plan, coordinate, perform, monitor, and document transportation or logistics services.
• Communicate with customers, prospects, carriers, vendors, and business partners.
• Operate, maintain, secure, troubleshoot, and improve our website, systems, and services.
• Measure website use and understand which services or resources are of interest.
• Protect against fraud, misuse, security incidents, and unlawful activity.
• Maintain business, tax, insurance, contractual, compliance, and dispute records.
• Comply with applicable law, legal process, regulatory requirements, and enforceable requests.
• Send business or marketing communications where permitted by law, subject to your communication choices.
• Carry out another purpose disclosed when information is collected or with your direction or consent.

4. How We Disclose Personal Information

We may disclose personal information only as reasonably appropriate for the purposes described in this policy, including to:

• Landstar entities, systems, and operational resources when needed to evaluate, arrange, perform, monitor, or document transportation services.
• Motor carriers, transportation providers, warehouses, facilities, shippers, consignees, and other parties involved in a requested quote or shipment.
• Website hosting, email, communications, analytics, security, customer-management, information-technology, and other service providers that support our operations.
• Customers, business partners, or other persons when you direct us to disclose information or when disclosure is reasonably necessary for the requested service.
• Accountants, auditors, insurers, attorneys, and other professional advisers.
• Government authorities, regulators, courts, law-enforcement agencies, or other persons when required or permitted by law or reasonably necessary to protect rights, safety, property, or security.
• A buyer, successor, lender, adviser, or other participant in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to appropriate protections.
• Other parties with your direction or consent.

We do not knowingly rent or sell personal information. We do not knowingly share personal information for targeted or cross-context behavioral advertising, as those terms are defined by applicable U.S. state privacy laws.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies that are necessary for website operation, remember preferences, support security, and help us understand website performance and use. These technologies may collect the device and usage information described above.

You can adjust many cookie settings through your browser. Blocking certain cookies may affect website functionality. Where legally required, we will provide additional consent or preference controls for non-essential technologies.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purpose for which it was collected and for legitimate operational, contractual, legal, tax, insurance, security, and dispute-resolution needs. Retention periods vary based on the type of information, the relationship, applicable requirements, and whether the information is needed to establish, exercise, or defend legal claims. When information is no longer reasonably needed, we take steps to delete, deidentify, or securely dispose of it, subject to backup and record-retention processes.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. Please do not send sensitive information through an unsecured channel unless we specifically instruct you to do so.

8. Your Privacy Rights and Choices

Depending on your residence and the context in which we process your information, applicable law may give you the right to confirm whether we process your personal information; access or obtain a copy; correct inaccuracies; request deletion; receive certain information in a portable format; opt out of sale, sharing, targeted advertising, or certain profiling; limit certain uses of sensitive personal information; withdraw consent where processing relies on consent; and appeal a decision regarding a privacy request.

Privacy rights are subject to definitions, exceptions, verification requirements, and limitations under applicable law. Some state privacy laws do not apply to information processed solely in a business-to-business, employment, or other exempt context.

How to submit a request

You may submit a privacy request through the Contact page on our website and clearly label it "Privacy Request," call 940-222-8000, or write to the mailing address in Section 14. Please describe the right you wish to exercise and provide enough information for us to identify the relevant records.

We may need to verify your identity and authority before completing a request. We will use information provided for verification only for that purpose. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and may need to verify the individual directly. We will not discriminate against you for exercising an applicable privacy right.

Appeals

If we decline a request and applicable law gives you a right to appeal, you may appeal through the same contact methods and label the communication "Privacy Appeal." We will review and respond as required by applicable law.

Email choices

You may opt out of marketing emails by using the unsubscribe method in the message or contacting us. We may continue to send transactional or relationship communications, such as responses to requests and service-related notices.

Browser privacy signals

Because there is no uniform standard for browser-based "Do Not Track" signals, the website may not respond to those signals. Where required, we process legally recognized universal opt-out preference signals, such as the Global Privacy Control, for activities subject to an opt-out right. Because we do not knowingly sell personal information or knowingly share it for targeted or cross-context behavioral advertising, such a signal generally does not change our current practices.

9. Additional U.S. State Privacy Disclosures

This section provides additional information for residents of states with comprehensive privacy laws, including Texas, to the extent those laws apply. The descriptions below summarize the categories of personal information Gwynn Logistics may collect and disclose for the purposes described in this policy.

The categories listed in the table may be disclosed for business purposes to service providers, contractors, Landstar entities and systems, transportation providers, customers or business partners involved in the requested service, and professional advisers, depending on the context.

Texas-specific information

Texas residents may have the right to confirm whether we process their personal data; access, correct, delete, or obtain a portable copy of that data; opt out of sale, targeted advertising, or certain profiling; and appeal a decision regarding a request. If we deny a Texas privacy appeal, we will provide information about further recourse when required by law.

10. Children's Privacy

Our website and services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has provided personal information through our website, please contact us so we can review and, where appropriate, delete it.

11. International Users

Gwynn Logistics is based in the United States. If you access the website or submit information from another country, your information may be processed and stored in the United States and in other locations where parties supporting the requested services operate. Those locations may have different privacy laws than your home jurisdiction.

12. Third-Party Links and Platforms

Our website may link to Landstar, social-media platforms, and other third-party websites or services. We do not control their privacy or security practices. Review the privacy notice of the third party before providing personal information.

13. Changes to This Policy

We may update this policy to reflect changes in our website, services, privacy practices, or legal requirements. We will post the revised policy and update the effective or last-updated date. If required by law, we will provide additional notice before a material change takes effect.

14. Contact Us

Questions, concerns, and privacy requests may be directed to:

Gwynn Logistics LLC
5000 Eldorado Parkway, Suite 150-482
Frisco, Texas 75033
Telephone: 940-222-8000
Online: Use the Contact page at www.gwynnlogistics.com and label the message "Privacy Request."