Just Ask!

You’ve heard it before – teamwork makes the dream work. At Landstar, there’s a team of friendly, helpful and experienced professionals dedicated to helping independent business capacity owners (BCOs) succeed. They’re called BCO advisors, and every BCO leased to Landstar can call on an advisor for a truckload of information and resources.

What is a BCO Advisor?

To hear BCOs tell it, advisors are a fountain of knowledge for independent owner-operators who are
a part of the Landstar network.

“My advisor took a lot of the ‘being new’ anxiety away – and certainly helped me make more revenue. I’d strongly recommend people take advantage of what their BCO advisor has to offer. It makes a difference!,” says Landstar BCO Ibrahim Muhammad, who is approaching the end of his first year leased to Landstar.

“The first year learning a new business model is usually the most difficult,” say Gregg Nelson, Landstar vice president of BCO retention. “That first 90 days, even the first year, can be a little overwhelming. BCOs come with all types of previous experience, and learning a new system can be challenging at the beginning.”

Muhammad says his advisor made him feel welcome. “I got a lot of hands-on help in my first few months from my advisor, Marybeth in Georgia. I was doing all right in the system, but she would call and email me, asking what I might need to help me better understand it.”

BCO advisors are not just for those new to Landstar, and not for a few days or weeks, but for as long as the owner-operators are leased on. BCO advisors are always available to provide information, assistance and support.

Nelson explains that because there’s a level of independence at Landstar unlike anywhere else, “once a BCO understands how to make Landstar work for their business, the opportunities truly are limitless. So we encourage every BCO to reach out, because after all, their success is our success too.”

How does the program work?

Landstar has advisors based at each of its seven Field Operation Centers across the U.S. and Canada – Arizona, Florida, Georgia, Indiana, Ontario, Pennsylvania and Texas – and each BCO is domiciled with one of these centers.

“Whether a BCO is new to Landstar or has logged a million safe miles while leased onto Landstar, each one has a base of operations with dedicated personnel who will become more familiar with them and their independent business needs and goals,” says Rocco Davanzo, Landstar executive vice president of
capacity development.

Contacting BCO advisors is as simple as making a phone call or sending an email.

Read more: LANDSTAR

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